Privacy Policy

DISCLAIMER

LIABILITY FOR CONTENT

As a service provider, we are responsible for our own content on these pages in accordance with Section 7(1) of the German Telemedia Act (TMG) and the general laws. However, pursuant to Sections 8 to 10 TMG, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate unlawful activity.

Obligations to remove or block the use of information in accordance with general laws remain unaffected. However, liability in this respect is only possible from the time we become aware of a specific legal infringement. Upon becoming aware of any such legal infringements, we will remove the relevant content immediately.

LIABILITY FOR LINKS

Our website contains links to external third-party websites over whose content we have no influence. Therefore, we cannot assume any liability for this third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. The linked pages were checked for possible legal infringements at the time the links were created. No unlawful content was identifiable at the time the links were created.

However, permanent monitoring of the content of linked pages is not reasonable without specific indications of a legal infringement. Upon becoming aware of legal infringements, we will remove such links immediately.

COPYRIGHT

The content and works created by the website operators on these pages are subject to German copyright law. Any reproduction, editing, distribution or any type of exploitation beyond the limits of copyright law requires the written consent of the respective author or creator. Downloads and copies of this website are permitted for private, non-commercial use only.

Where the content on this website was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please notify us accordingly. Upon becoming aware of any legal infringements, we will remove such content immediately.

1. Privacy at a Glance

GENERAL INFORMATION

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data means any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our Privacy Policy set out below this text.

Information obligations pursuant to Art. 13 EU GDPR

You can download our information sheet on information obligations here:
PDF download

DATA COLLECTION ON OUR WEBSITE

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the legal notice of this website.

How do we collect your data?
Some of your data is collected when you provide it to us. This may, for example, include data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data, such as your internet browser, operating system or the time at which a page is accessed. This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for any further questions regarding data protection, you may contact us at any time using the address provided in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

ANALYTICS TOOLS AND THIRD-PARTY TOOLS

When you visit our website, your browsing behaviour may be statistically analysed. This is primarily done using cookies and so-called analytics programs. The analysis of your browsing behaviour is generally anonymous; your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following Privacy Policy.

You may object to this analysis. We will inform you about your options for objection in this Privacy Policy.

2. General Information and Mandatory Information

DATA PROTECTION

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This Privacy Policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

NOTE ON THE CONTROLLER

The controller responsible for data processing on this website is:

DIMARCON GmbH
Wilhelmstraße 20-22
65185 Wiesbaden

Phone: +49(0)611/950103-10
Email: datenschutz@dimarcon.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses or similar information.

WITHDRAWAL OF YOUR CONSENT TO DATA PROCESSING

Many data processing operations are only possible with your express consent. You may withdraw consent that you have already given at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing carried out up to the time of withdrawal remains unaffected by the withdrawal.

RIGHT TO LODGE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY

In the event of data protection violations, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Officer of the federal state in which our company has its registered office. A list of data protection officers and their contact details can be found at the following link: HTTPS://WWW.BFDI.BUND.DE/DE/INFOTHEK/ANSCHRIFTEN_LINKS/ANSCHRIFTEN_LINKS-NODE.HTML.

RIGHT TO DATA PORTABILITY

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place where technically feasible.

SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of your browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

INFORMATION, BLOCKING, DELETION

Within the scope of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of data processing. Where applicable, you also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for any further questions regarding personal data, you may contact us at any time using the address provided in the legal notice.

OBJECTION TO ADVERTISING EMAILS

We hereby object to the use of contact details published within the scope of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam emails.

3. Data Protection Officer

STATUTORY DATA PROTECTION OFFICER

We have appointed a data protection officer for our company.

Herting Oberbeck Datenschutz GmbH
Hallerstr. 76,
20146 Hamburg

Phone: +49 (0) 541 - 760 44 60
Email: datenschutz@dimarcon.de

4. Data Collection on Our Website

COOKIES

Some of the internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser when you visit us again.

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you, such as a shopping cart function, are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Where other cookies, such as cookies used to analyse your browsing behaviour, are stored, these are dealt with separately in this Privacy Policy.

SERVER LOG FILES

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not combined with other data sources.

The basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

CONTACT FORM

If you send us enquiries via the contact form, the information you provide in the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw this consent at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing operations carried out up to the time of withdrawal remains unaffected by the withdrawal.

The data you enter in the contact form will remain with us until you ask us to delete it, withdraw your consent to its storage or the purpose for storing the data no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

5. Analytics Tools and Advertising

GOOGLE ANALYTICS

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide the website operator with other services relating to website and internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with other data from Google.

Browser plugin

You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website, including your IP address, and from processing this data by downloading and installing the browser plugin available at the following link: HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT?HL=DE.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data during future visits to this website: DISABLE GOOGLE ANALYTICS.

Further information on how Google Analytics handles user data can be found in Google’s Privacy Policy: HTTPS://SUPPORT.GOOGLE.COM/ANALYTICS/ANSWER/6004245?HL=DE.

Data processing agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of website visitors. This data comes from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to data collection”.

GOOGLE ANALYTICS REMARKETING

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function allows advertising target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you on one device, such as a mobile phone, based on your previous usage and browsing behaviour can also be displayed on another of your devices, such as a tablet or PC.

If you have given the corresponding consent, Google will link your web and app browsing history with your Google account for this purpose. This allows the same personalised advertising messages to be displayed on any device on which you are logged in with your Google account.

To support this function, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by disabling personalised advertising in your Google account. To do so, follow this link: HTTPS://WWW.GOOGLE.COM/SETTINGS/ADS/ONWEB/.

The combination of the collected data in your Google account is carried out exclusively on the basis of your consent, which you can give to or withdraw from Google pursuant to Art. 6(1)(a) GDPR. In the case of data collection processes that are not combined in your Google account, for example because you do not have a Google account or have objected to the combination of data, the collection of the data is based on Art. 6(1)(f) GDPR. The legitimate interest arises from the website operator’s interest in the anonymised analysis of website visitors for advertising purposes.

Further information and the data protection provisions can be found in Google’s Privacy Policy at: HTTPS://WWW.GOOGLE.COM/POLICIES/TECHNOLOGIES/ADS/.

GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKING

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. When you click on an advertisement placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser stores on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page containing a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google Conversion Tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

“Conversion cookies” are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

Further information on Google AdWords and Google Conversion Tracking can be found in Google’s Privacy Policy: HTTPS://WWW.GOOGLE.DE/POLICIES/PRIVACY/.

FACEBOOK PIXEL

Our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), for conversion measurement.

This allows the behaviour of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimised.

The data collected is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook may use the data for its own advertising purposes in accordance with the FACEBOOK DATA POLICY. This allows Facebook to display advertisements on Facebook pages and outside Facebook. We as the website operator have no influence over this use of the data.

You can find further information on protecting your privacy in Facebook’s privacy notices: HTTPS://WWW.FACEBOOK.COM/ABOUT/PRIVACY/.

You can also deactivate the “Custom Audiences” remarketing function in the ad settings section at HTTPS://WWW.FACEBOOK.COM/ADS/PREFERENCES/?ENTRY_PRODUCT=AD_SETTINGS_SCREEN. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: HTTP://WWW.YOURONLINECHOICES.COM/DE/PRAFERENZMANAGEMENT/.

6. Newsletter

NEWSLETTER DATA

If you would like to subscribe to the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is carried out exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the withdrawal.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe. Data stored by us for other purposes, such as email addresses for the members’ area, remains unaffected.

MAILCHIMP

This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service that can be used, among other things, to organise and analyse the sending of newsletters. If you enter data for the purpose of subscribing to the newsletter, such as your email address, this data is stored on MailChimp servers in the USA.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the USA intended to ensure compliance with European data protection standards in the USA.

With the help of MailChimp, we can analyse our newsletter campaigns. When you open an email sent via MailChimp, a file contained in the email, known as a web beacon, connects to MailChimp’s servers in the USA. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked. Technical information is also collected, such as the time of access, IP address, browser type and operating system. This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses may be used to better tailor future newsletters to the interests of recipients.

If you do not want your activity to be analysed by MailChimp, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose. You can also unsubscribe from the newsletter directly on the website.

Data processing is carried out on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the withdrawal.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from both our servers and MailChimp’s servers after you unsubscribe. Data stored by us for other purposes, such as email addresses for the members’ area, remains unaffected.

For further details, please refer to MailChimp’s privacy provisions at: HTTPS://MAILCHIMP.COM/LEGAL/TERMS/.

Conclusion of a Data Processing Agreement

We have concluded a so-called “Data Processing Agreement” with MailChimp, in which we require MailChimp to protect our customers’ data and not to disclose it to third parties. This agreement can be viewed at the following link: HTTPS://MAILCHIMP.COM/LEGAL/FORMS/DATA-PROCESSING-AGREEMENT/SAMPLE-AGREEMENT/.

7. Plugins and Tools

VIMEO

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo plugin, a connection to Vimeo’s servers is established. In doing so, the Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to Vimeo’s server in the USA.

If you are logged in to your Vimeo account, you enable Vimeo to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your Vimeo account.

Further information on the handling of user data can be found in Vimeo’s Privacy Policy at: HTTPS://VIMEO.COM/PRIVACY.

GOOGLE WEB FONTS

This website uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must establish a connection to Google’s servers. This informs Google that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at HTTPS://DEVELOPERS.GOOGLE.COM/FONTS/FAQ and in Google’s Privacy Policy: HTTPS://WWW.GOOGLE.COM/POLICIES/PRIVACY/.

GOOGLE MAPS

This website uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this website has no influence over this data transmission.

Google Maps is used in the interest of an appealing presentation of our online services and to make it easy to find the locations specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Google’s Privacy Policy: HTTPS://WWW.GOOGLE.DE/INTL/DE/POLICIES/PRIVACY/.